Complaints Procedure

At carolascounselling.co.uk we are committed to providing high-quality services, resources, and support. We welcome all feedback and take concerns seriously. This Complaints Procedure outlines how to raise a complaint and how it will be handled. Purpose This procedure...
Outcomes of Counselling

Outcomes of Counselling

Not only is it really helpful to talk with someone who is qualified to listen and provide professional feedback, but there are many beneficial aspects to counselling. Here is a list of possible outcomes of counselling that I have put together from my experience: You...
The Benefits of Counselling

The Benefits of Counselling

This post follows on from previous posts explaining what counselling is and what to expect. As mentioned in other posts, counselling is a type of talking therapy, whereby individuals can talk in confidence about any difficulties, problems, and concerns –that are...
Counselling – what to expect?

Counselling – what to expect?

When someone decides they would like a confidential talk with a qualified counsellor, they may not know exactly what to expect. Counselling involves the developing of a rapport between the counsellor and client. This progresses into a working alliance, in which the...